Complaints & Content Removal

1. Overview

This page explains how to report Content or an account on fanzzer.com — including illegal content, non-consensual content, harassment, or any other Terms of Service violation — and what happens after you submit a report. It is separate from general customer support; for billing or account help, visit Contact Support.

2. How to File a Complaint

You can report Content or a user in any of the following ways:

• Use the Report option directly on any post, message, profile, or live stream
• Email us at legal@fanzzer.com with a link or description of the Content and the reason for your complaint
• Submit a request through Contact Support

Please include as much detail as possible: the URL or username involved, the nature of the violation, and your contact information so we can follow up if needed.

3. Review Timeline

• All complaints are reviewed and resolved within 5 business days of submission
• Content confirmed to violate our Terms of Service is removed immediately upon confirmation, without waiting for the full review window
• Accounts responsible for confirmed violations may be suspended or permanently terminated, consistent with our Terms of Service
• The outcome of every investigation or review is communicated to the complainant

4. Illegal Content & Authority Reporting

We have zero tolerance for content involving minors, non-consensual intimate content, or other illegal material.

• Any suspected child sexual abuse material (CSAM) is removed immediately and reported to the National Center for Missing & Exploited Children (NCMEC) and other relevant authorities as required by law
• Confirmed non-consensual intimate content is removed immediately, and the uploading account is permanently terminated
• We cooperate with law enforcement investigations involving illegal content reported through this process

5. Appeals

If you believe Content of yours was removed, or your account was actioned, in error, you may appeal:

• Use the appeals option available in your account, where shown
• Or email legal@fanzzer.com with your account details and an explanation

Any person depicted in Content on fanzzer — whether or not they hold an account — may appeal to have that Content removed. If our investigation determines that consent to the Content was not given, or is void under applicable law, the Content is removed. If there is a disagreement about the outcome of such an appeal, we will have that disagreement resolved by an independent, neutral body at fanzzer’s expense.

6. Contact Information

Email: legal@fanzzer.com
Website: fanzzer.com
Contact Support: support@fanzzer.com